Privacy policy
A plain-English summary of the information this site collects and how Luup uses it.
Information we collect
When you use the contact form or request an AI Opportunity Finder summary, we collect the details you choose to provide, such as your name, work email, phone number, business name, message and assessment answers.
The website and its hosting, security and analytics services may also receive technical information such as your IP address, browser, device, referring page and activity on the site.
How we use information
We use submitted details to respond to enquiries, deliver requested summaries, understand the workflow you want to improve, operate and secure the website, and assess how the site is being used.
We do not sell personal information. We may use trusted providers for website hosting, email delivery, analytics and operational support where they need access to provide those services.
Storage and retention
Information may be processed or stored by service providers outside your country. We keep enquiry and assessment information only for as long as it is reasonably needed for the purpose it was supplied, our business records, security or legal requirements.
Your choices
You may ask to access, correct or delete personal information held by Luup, subject to any legal reason it must be retained. You can also limit analytics cookies through your browser settings.
Contact
For a privacy question or request, email rory@luuplab.co. This policy should be reviewed alongside the privacy requirements that apply to Luup's markets and services.
Last updated: 10 July 2026
